Errors & response codes

Check the resultCopy Anchor Link

HTTP 200 alone does not confirm success. Read status: 1 means success, 0 means an error, and 2 means no mailbox was available during creation. The parsed-language examples check HTTP and status; cURL prints the JSON for you to check.

Error details may be in msg, errormsg or errorid. Some errors contain only msg, so do not wait for a numeric code before treating status=0 as a failure.

Error codesCopy Anchor Link

For errorid=9, refresh Providers. For status=2 when creating a rental, refresh Mailbox counts.

Messages you may receiveCopy Anchor Link

Incorrect apikey means the key is missing or malformed; Unknown apikey means no account was found. User is not owner of order means you need the order owner’s key. A balance error can be Balance is not enough or Balance is lower than zero (a non-positive balance).

Other messages are listed below. Keep the original message, status and any other error fields when reporting a problem.

• Order not found
• Aliases are only available for Gmail
• Incorrect service code
• Incorrect duration type
• Incorrect duration count
• Incorrect order id
• Incorrect email id
• Email service temporarily unavailable
• Incorrect method